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Ao contrário dos torneios de varias mesas o Sit & Go começa assim que há suficientes jogadores à mesa. Normalmente, um torneio consiste em nove ou dez jogadores ao redor de uma mesa única, mas também há opções para duas ou três mesas.
Sit & Go também é chamado de Torneio Sigle Table, apesar de os torneios Sit & Go ter mais de uma mesa, normalmente no máximo 5 mesas. A maior diferença mesmo é que ele começa quando se completa o número de jogadores, que são 10 em sigle table (uma mesa), 20 em duas mesas e assim por diante.
No SnG 7 perdem e 3 ganham, por isso o nome poker73. É aparentemente mais difíl de ganhar, mas é aonde você ganhará mais experiencia e maiores lucros (pense em rakeback).
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Ticket System
All my tickets are shown as "open".
Tickets will be closed only in exceptional cases. Of course, you can close processed tickets on your own if you want to arrange your tickets more clearly. All you have to do is a click on "please close" in the respective ticket.
There is no response to my ticket.
If you are waiting more than 48 hours, please create a new ticket and refer to the unanswered ticket.
What is a ticket?
Our support is processed via the ticket system. You'll find a ticket overview under help. If you have a question or a problem, create a new ticket and include all relevant information.
New tickets will usually be answered within 24 hours. Already opened tickets (already answered tickets) are located at a certain support person which is the reason why they could take a bit longer.
Where can I find my tickets?
You can find an overview of your tickets under Help. There you have also the possibility to create a new ticket.
Coachings
How does coaching over TeamSpeak work?
Here you find an overview of our coaching lessons. Our TeamSpeak guide provides you with a manual and general hints.
I haven't received the login data for TeamSpeak or I lost it.
Your member name is at the same time your login name for TeamSpeak. Your TeamSpeak password is shown under "Live Coaching" in your profile.
What is TeamSpeak?
TeamSpeak is a software for voice communication that is used by us for the coaching. More information can be found here.
Full Tilt Poker
How does it work with the $50 bonus money?
The $50 bonus money will be credited to your account in $5 steps. You can check your status under "bonus account" in the cashier.
You need to clear the bonus within 120 days.
I already have an account at Full Tilt Poker.
We are not able to transfer your starting capital to Full Tilt Poker since for this, we need an account which is registered with our bonus code.
Unfortunately it's impossible to retrack your account to us.
Where can I find my player ID?
You can find your player ID under "Personal Information" in the cashier.
InterPoker
I already have an account at InterPoker.
Generally, we are not able to track your existing account to PokerStrategy. Therefore, unfortunately you can't accumulate StrategyPoints whilst playing at InterPoker.
Where can I find my account ID?
You can find your account ID in the cashier.
Rewards System
How do I get StrategyPoints?
You can get StrategyPoints whilst playing with an poker account which is registered through us. How many points you get in detail, is displayed here:
Information about the Member Reward System
It says: necessary points for the next rank: x
During the import of new point lists, our system displays wrong data (incl. member status) for a short period of time (max. 2 hours). This issue shows up at every update and unfortunately we can't change it.
We ask you to refrain from creating tickets and forum threads regarding this issue.
What is the Member Reward System?
PokerStrategy promotes players who play a lot with several benefits, for example, a monthly bonus program and extended content. Your status is calculated according to your StrategyPoints that you have accumulated during the last 4 weeks. You can find information about the member status and your accumulated points from Bronze upwards on the main page.
You'll find more information here.
What shall I do when my points show up only partly or not at all?
Normally the data that is displayed is correct. But it in the individual case it could occur that points are missing. Is this the case, please let us know via ticket and explain us as precisely as possible in which period of time you assume an issue and how many points are missing in your opinion.
When will my status be updated?
The StrategyPoints will be updated once per week. The updates usually take place between Monday and Wednesday.
Mansion Poker
I already have an account at Mansion Poker.
We are not able to transfer your starting capital to Mansion Poker. However it's maybe possible to track your account to us in order that you could accumulate strategy points.
For this purpose, please create a new ticket with the subject "Retrack Mansion Poker" and let us know your account ID which you can find in the form of "123-456-789" under "Account Summary" in the Cashier .
Where can I find my account ID?
You will find your acount ID in the form of "123-456-789" under "Account Summary" in the Cashier.
PartyPoker
Do I have to deposit money in order to receive starting capital?
You don't have to deposit your own money. The advice from PartyPoker is related to the real money account which will be activated automatically as soon as we transfer your starting capital into it.
Therefore you must only register in the cashier as well as validate your e-mail.
How does it work with the $100 bonus money?
After you have entered your account at the end of this page, we will transfer exactly $1 to your PartyPoker account. This dollar opens the $50 bonus in your account.
Now you can start to play with these $50! Attention: You have 90 days to collect 300 basic PartyPoints (NO MULTIPLIER!) otherwise the bonus expires and you lose the $50 (or what's left).
After you got the $50 starting capital you can clear an additional $100 bonus on PartyPoker. You will get this as soon as you have collected the first 300 basic PartyPoints (NO MULTIPLIER!).
The bonus will be paid as soon as you have collected additional 600 basic PartyPoints, a total of 900 basic PartyPoints, on PartyPoker. You have to clear the $100 bonus within 90 days. Otherwise it expires.
How many PartyPoints do I already have?
There are standard- and bonus points with a multiplicator (e.g. x2 for Queens) at PartyPoker. Bonus points aren't considered when clearing a bonus and also not for our site. For both count only the standard points which you get in according to this table.
How many standard points you have generated at a certain day is displayed in the PartyPoints statements. (You have to be logged into PartyPoker in order to load this site.)
I already have an account at PartyPoker.
Generally, we are not able to track your existing account to PokerStrategy. Therefore, unfortunately you can't accumulate StrategyPoints whilst playing at PartyPoker.
What is the difference between account ID and screen name?
You can see your screen name under "My Account" -> "My Account" -> "Your Profile" and you can change it every six months. It's the name which is shown when you seat at the table.
However, important for us is only the acount ID because this account is allocated towards the StrategyPoints, for example.
That's why it's important to ensure that you enter the account ID and not the screen name by mistake.
Where can I find my account ID?
You can find your account ID under "My Account" -> "My Account" -> "Your Profile".
PokerStars
I already have an account at PokerStars.
Generally, we are not able to track your existing account to PokerStrategy. Therefore, unfortunately you can't accumulate StrategyPoints whilst playing at PokerStars.
The menu item "information sharing" is missing.
Please create a new ticketand ask for help. Also ensure that you have created your account through our download link and that you have entered our bonus code "PSVIP" during your first deposit.
Where can I find my user ID?
You can find your user ID under "Personal Information" in the cashier.
PokerStrategy
How does PokerStrategy work?
Due to the fact that we bring new players to the various poker rooms, we receive a sort of provision with which we finance the starting capital, as well as promotions and content.
Is my personal data secure?
Your personal information is handled and kept in confidence. It will not be passed to others. Storage is needed for security purposes only. Your personal data can be seen by authorized personnel (e.g. to verify ID copies) only.
Is PokerStrategy free of charge?
Poker education at PokerStrategy is completely free of charge and there are no commitments to the money given as free starting capital by PokerStrategy.
Where can I play poker?
Since we are a poker school you will not be able to play on this site. To play poker you need a valid account with on of our provided online poker rooms.
Poker Software
I need a new or 2nd licence of PokerTracker and PokerAce.
The licences are generated from PockerTracker and PokerAce. In the case you haven't received the original mail or have installed a new program, please consult them directly.
PokerTracker: Write an e-mail to support@pokertracker.com and include your product ID which you'll find in PockerTracker under "Help" -> "About PockerTracker".
PokerAce: Go to this link and enter your e-mail address with which you have registered at PokerStrategy.
What do I have to do in order to get licences of PokerTracker and PokerAce?
In order to qualify for the licences of PokerTracker and PokerAce, you need to accumulate 2000 Lifetime StrategyPoints.
Furthermore you shouldn't have received your starting capital before 15th January 2006.
Quiz
How does the quiz work?
Before you can enter the quiz, you must fill out your personal data and read the strategy articles for beginners. Thereafter you can try your first attempt at the quiz. The quiz consists of 20 question with multiple choice answers. In the case of a failed attempt, you are blocked from the quiz for one hour. Use this time to read the strategy articles again.
After you've passed the quiz, you can choose a poker platform where you then create your account in order to enter the account ID in your PokerStrategy profile.
I have passed the quiz, and now?
After you've chosen your poker platform and registered your account ID in your PokerStrategy profile, it normally takes up to 48 hours until your starting capital is transferred. It's possible that you'll receive a passport request from us, therefore you should not forget to check your mailbox and if necessary, your spam directory.
I haven't received my starting capital.
When you've passed the quiz more than 48 hours ago, but haven't received your starting capital yet, at first, please make sure you have completed all necessary steps which is indicated by a green check mark, whereas a red check mark indicates a missing statement. You should take a look if you have received a ticket or mail from us. When this is not the case, write us a ticket.
What is the quiz?
Our quiz consists of 20 poker related questions. The quiz assures that our starting capital gift of $50 is not gambled away due to bad knowledge about poker. That's the reason why every member has only five attempts. That's why it is so important to read our strategy article for beginners thoroughly before you start the quiz.
Security
I've sent my ID-scan, when do I get my starting capital?
The verification of your ID-scan takes usually 48 hours. This applies also for the transfer of your starting capital. Thus you will receive your $50 within 96 hours after you've sent your ID-scan.
What happens with my personal data?
Your personal information is handled and kept in confidence. It will not be passed to others. Storage is needed for security purposes only. Your personal data can be seen by authorized personnel (e.g. to verify ID copies) only.
Where to send my ID-Card scan?
The e-mail address of our security team is:
security@pokerstrategy.com
Please state your user name in the subject line of your e-mail (e.g. as "ID Check") that we can allocate your e-mail immediately.
Why do I have to send an ID-Card scan?
The requests for a copy of your ID-Card will be taken randomly. Unfortunately this is now necessary in order to prevent double accounts and cheating attempts. Further information is provided in our general terms and conditions (§3).
Tell-a-Friend Programme
A referred friend doesn't show up in my advertised friends list?
There could be several reasons. If you are sure that your advertised friend has entered your name as referrer correctly, then create a ticket and describe your issue. Don't forget to mention the member name of your advertised friend!
Create a new ticket
How does the bonus pay out work?
You'll find your "Tell-a-Friend" account on the home page. As soon as you have earned at least $50 with our TAF-System, you can demand your promotion bonus and choose one of the available poker rooms for a payout.
The transfer usually takes place beween Wednesday and Friday. Apply to the support in the case you should wait longer than a week for your bonus payout.
Create a new ticket
How does the Tell-a-Friend program work?
Your advertised friend has to name your Pokerstrategy member name (not your poker account name) in the registration form under "advertised by" directly at the registration process. What happens and what you get when your advertised member accomplishes the condition for the referrer bonus is written here:
Information about the Tell-a-Friend program
How many new members did I advertise?
When someone named you as recruiter, you can see it on the link advertised friends beneath your login name on the home page. Here are all your advertised members listed.
Titan Poker
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